When people think about process automation they picture a factory or an IT department. The reality is more domestic: almost every small company has two or three tasks eating several hours a week that nobody has ever counted, because “it’s always been done this way”.
The rule for whether something can be automated
If a task repeats, follows the same steps every time, and the decisions it requires can be written as rules, it can be automated. If it’s different each time and needs judgement, it can’t — at best it can be assisted.
Eight common candidates
1. Social media publishing
Scheduling, adapting format per network, and posting. With assisted text generation and a human approval before anything goes out.
2. Product uploads
From a spreadsheet or the ERP into the online store, with descriptions generated from real specifications and reviewed afterwards.
3. Sending quotes
Filling the template with client details, generating the PDF, sending it and logging it in the CRM. One of the biggest time sinks and one of the easiest to solve.
4. Payment reminders
Detecting overdue invoices and sending the notice, escalating tone with the days outstanding. Nobody enjoys doing this by hand.
5. Sorting incoming email
Separating enquiries, incidents and suppliers, routing each to the right person with a one-line summary.
6. Recurring reports
Monday’s report with the week’s sales, traffic and incidents, assembled on its own and emailed out.
7. Moving data between systems
Web orders landing in the ERP, form contacts appearing in the CRM, payments reflected in accounting.
8. Business alerts
Warning when a product drops below a stock threshold, when an order has sat for two days, or when traffic falls sharply.
How to decide which are worth it
Build a table with three columns: the task, how many hours a month it consumes, and what automating it would cost. Sort by hours saved divided by effort and start at the top. It’s unglamorous and it works very well.
And keep the inverse in mind: automating something you do twice a year is an expensive toy. The task has to repeat enough to pay back the build.
What it’s built with
Tools like n8n, Make or Zapier let you chain actions between systems without coding everything, and bring AI models into the steps that need drafting or classifying. What matters is that they’re standard tools: if the flow depends on your supplier’s proprietary platform, you’ve swapped one dependency for another.
A word on supervision
Automating doesn’t mean looking away. Every flow we build carries checkpoints and alerts when something fails, because the worst case isn’t a process breaking: it’s a process breaking silently and you finding out three weeks later.
We work on this
- AutomationWe automate social posting, content and repetitive admin with n8n, Make and AI.
- IntegrationsWe synchronise stock between your shop and your ecommerce, and connect WooCommerce, Shopify or PrestaShop to your ERP, POS and CRM.
- TechnologiesHTML, CSS, JavaScript, TypeScript, PHP, React, Laravel, WordPress, WooCommerce, Shopify, PrestaShop and more.
Want help with this?
Tell us your case and we’ll come back with fixed scope and price.
Request a quote